Privacy Policy
Last updated: June 25, 2024
Welcome to Channel-Sync ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://channel-sync.com, and when you link your social media platforms and create automations through our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type and version, operating system, referral source, pages you visit, and the date and time of your visit. We use cookies and similar technologies to enhance your experience and collect this information.
When you register on our website, we collect personal data that you provide voluntarily. This includes your name, email address, and any other information you choose to provide during the registration process.
When you link your social media accounts (such as YouTube, Instagram, TikTok, etc) to our website, we may have access to certain information from those accounts. The specific information we collect depends on the settings and privacy policies of the social media platforms, as well as your individual settings on those platforms.
When you make a purchase through our website, we collect information necessary to process your order and fulfill your purchase. This may include your name, billing address, shipping address, payment information (such as credit card details), and contact information.
How do we use your personal information?
We use the information collected from you in various ways, including to operate, maintain, and improve our website and services, provide customer support, personalize your experience, analyze usage trends, and protect the security of our website and users' information.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide you with advance notice. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Third Party Integrations
When utilizing our Channel-Sync application, we require storing credentials for third-party social media platforms when you opt to connect them with our application. These credentials are securely stored in our database and are solely utilized to access the specific data you authorize within our application.
TikTok Integration - By connecting your TikTok account to our app, you grant us permission to access your uploaded videos, playlists, and channel information. We are authorized to view and manage your videos, playlists, and channels, specifically for uploading content. Our app will only publish videos to your TikTok account as per your specified automations.
YouTube Integration (YouTube API services) - By linking your YouTube account with our app, you authorize us to access your uploaded videos, playlists and channel information. We are authorized to view and manage your videos, playlists, and channels, as uploading content. Our app will only post videos to your YouTube account as per your specified automations.
Learn more about Google's Privacy Policy at -
https://www.google.com/policies/privacyChannel-Sync use and transfer to any other app of information received from Google APIs will adhere to
Google API Services User Data Policy, including the Limited Use requirements.
To check or revoke Channel-Sync from accessing your YouTube account, you can visit the Google Security Settings page found
here.
Data Retention
The duration for which we keep your Personal Data varies depending on the type of data and its processing purpose.
We will maintain your Personal Information for as long as necessary to achieve the objectives stated in this Privacy Notice, unless a longer retention period is mandated or allowed by law.
You have the choice to delete your account and erase all your data by accessing
this page.
Cookies
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
For more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
Your Rights
If you reside in Europe, you have the right to access your personal information held by us and to request corrections, updates, or deletion of such information. To exercise this right, please contact us using the information provided below.
Commitment to Data Security
We store all information collected from you in a highly secure environment, both technically and physically.
Our use of SSL encryption safeguards sensitive information online, and we employ rigorous measures to protect user information offline.
However, it's important to note that no transmission over the Internet can be guaranteed to be completely secure. Despite our diligent efforts to protect your information, we cannot guarantee the security of the data you transmit to us, and you do so at your own discretion.
Contacting Us
If you need to contact us, you can email us at support@channel-sync.com or by completing our
contact form.